WATERLOO, Ontario, Canada -

VHA Home HealthCare (VHA) and GoldCare are pleased to announce a strategic new partnership that will bring impressive modern features and functionality to VHA’s staff, service providers, clients and families. VHA is moving to CloudCare 2.0, the cloud-based version of GoldCare’s healthcare and information management system that can be accessed on any device and offers enhanced functionality, security, streamlined navigation, better visibility, and more.

“Our ability to access information and to communicate effectively with our clients and families are crucial components of client and family-centered care,” noted Alistair Forsyth, Chief Information Officer at VHA. “We are making this shift to CloudCare 2.0 to leverage the power of the cloud to provide the best possible digital tools and experience to our dedicated staff and service providers who deliver exceptional care to our clients and families every day.”

Over the next three years, with the first phase of changes coming this fall, VHA will benefit from expanded client communication tools that include:

  • a client portal that allows clients and families to check service schedules and receive notifications
  • an enhanced mobile app that provides notifications of schedule changes and allows for self-scheduling
  • improved automation to support referral management and service planning.

VHA and GoldCare will be working closely together to co-design the new features and provide training for all team members.

“We are delighted to have been selected by VHA Home HealthCare as their platform of the future,” remarked Paula Hucko, President of GoldCare. “Our working relationship has been strengthened by the commitment of VHA and GoldCare to partner in implementing our newest release, CloudCare 2.0. The many new digital features will enable VHA staff to work more effectively and collaboratively with the entire sector and in particular with clients receiving care.”

About GoldCare

GoldCare is a leading healthcare technology software provider for community, home, and residential care sectors. An integrated approach to care management and support, and dedication to industry-advancing solutions are just some of the reasons why GoldCare is used by hundreds of organizations across Canada, Australia, and New Zealand. To learn more, please visit www.mygoldcare.com.

About VHA Home HealthCare

VHA Home HealthCare is a not-for-profit, charitable organization made up of over 3,000 diverse professionals – nurses, personal support workers, rehab therapists, home support workers, extreme cleaners and office support staff. Together, we provide high quality care, with great heart, to vulnerable populations in the communities we serve across Ontario. VHA is proudly Accredited with Exemplary Standing by Accreditation Canada and an RNAO Best Practice Spotlight Organization. To learn more, please visit www.vha.ca.

For further information, please contact:

Angeli Ghelani at GoldCare, angeli.ghelani@mygoldcare.com or

Tracey Turriff at VHA Home HealthCare, tturriff@vha.ca

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