Rising through the ranks, Paula first joined GoldCare as VP of Sales and Marketing, and then Chief Operating Officer. In her current role as President, Paula oversees operations in both Canada and Australia/New Zealand. With an MBA and B Sc. from McMaster University, Paula has more than 30 years of experience in the healthcare, software development, and financial services industries. She also sits on the Board of ITAC Health, which adds to her rich healthcare knowledge and experience in a number of sectors.
Director, Professional Services and Hosting
A member of the management team reporting to the President, Al is responsible for strategic and operational initiatives for GoldCare Professional Services and Hosting. He has held positions in healthcare IT for over two decades beginning in acute care in 1993. During his career, Al has led successful projects and managed teams in various regions including Canada, the US, New Zealand and Australia. With a dedication to excellence, Al appreciates feedback on GoldCare experiences to further improve the services we provide.
Senior Manager Development
Manager, Customer Service Satisfaction
Matt joined GoldCare in 2012, working as a member of the GoldCare Services group. In his current role, Matt is responsible for managing all aspects of GoldCare Customer Service to ensure excellence in service delivery to GoldCare customers.
Manager, Professional Services and Support - Australia & New Zealand
Teena Shea, Senior Project Leader joined Campana in January 2007. She holds a Bachelor of Business Administration degree, and is an Associate member of the Australian Institute for Project Management, pursuing a CPPM certification. Teena has 10 years of experience in the healthcare sector; and has implemented GoldCare at both community care and aged care sites – rolling out community support, financial, residential administration, WebAccess, payroll, staff manager, and health care records modules. Teena regularly contributes to developments and enhancements to the GoldCare software package.