Paula Hucko

Paula Hucko

President

Paula Hucko

Paula Hucko
President

Rising through the ranks, Paula first joined GoldCare as VP of Sales and Marketing, and then Chief Operating Officer. In her current role as President, Paula oversees operations in both Canada and Australia/New Zealand. With an MBA and B Sc. from McMaster University, Paula has more than 30 years of experience in the healthcare, software development, and financial services industries. She also sits on the Board of ITAC Health, which adds to her rich healthcare knowledge and experience in a number of sectors.

Al Hamilton

Al Hamilton

Director, Professional Services and Hosting

Al Hamilton

Al Hamilton
Director, Professional Services and Hosting

A member of the management team reporting to the President, Al is responsible for strategic and operational initiatives for GoldCare Professional Services and Hosting.  He has held positions in healthcare IT for over two decades beginning in acute care in 1993.   During his career, Al has led successful projects and managed teams in various regions including Canada, the US, New Zealand and Australia.  With a dedication to excellence, Al appreciates feedback on GoldCare experiences to further improve the services we provide.

Heather Melnychuk

Heather Melnychuk

Director, Product Development

Heather Melnychuk

Heather Melnychuk
Director, Product Development

Heather originally joined GoldCare in 2002 as a Customer Service Representative. She used her accumulated and extensive knowledge to transition to the Development Team in 2006. In 2008 Heather was promoted to Development Manager and in 2014 to Director of Product Development. Heather is responsible for all aspect of GoldCare’s Research and Development department; including Product Management, software development, Quality Assurance and Product documentation.

Matt Thibodeau

Matthew Thibodeau

Manager, Customer Service Satisfaction

Matt Thibodeau

Matthew Thibodeau
Manager, Customer Service Satisfaction

Matt joined GoldCare in 2012, working as a member of the GoldCare Services group. In his current role, Matt is responsible for managing all aspects of GoldCare Customer Service to ensure excellence in service delivery to GoldCare customers.

Teena Shea

Teena Shea

Manager, Professional Services and Support - Australia & New Zealand

Teena Shea

Teena Shea
Manager, Professional Services and Support - Australia & New Zealand

Teena Shea, Senior Project Leader joined Campana in January 2007.  She holds a Bachelor of Business Administration degree, and is an Associate member of the Australian Institute for Project Management, pursuing a CPPM certification.  Teena has 10 years of experience in the healthcare sector; and has implemented GoldCare at both community care and aged care sites – rolling out community support, financial, residential administration, WebAccess, payroll, staff manager, and health care records modules.  Teena regularly contributes to developments and enhancements to the GoldCare software package.

Chris Keirstead

Chris Keirstead

Account Executive

Chris Keirstead

Chris Keirstead
Account Executive

Chris joined GoldCare in 2007 as an Inside Sales Representative. In this capacity, his past sales experience served him well. Chris was promoted to Account Executive in 2010. Contact Chris directly at 226.444.8039 to schedule a demo of GoldCare or learn more about our offering.